What You’ll Do

This role is responsible for day-to-day operations - providing customer service, working with merchandise, performing transactions and supporting the rest of the Find team as needed. This includes but is not limited to:

• Approach sales as an ambassador for the primary mandates of FIND and the goal of ending homelessness in Edmonton
• Assist customers to make selections by building customer confidence, offering suggestions, providing information and ensuring consumer awareness
• Process payments by totaling purchases, processing cash, debit, and credit purchases as well cashing in and out during shifts
• Complete sales related processes at cash desk - gift certificates, in-store credits, and recording sales information
• Follow processes and complete transactions accurately, arranging for take away, customer pick-up, or delivery, etc
• Assist with carrying out products (sofas, tables, chairs, artwork, etc) with a dolly or by hand
• Assist in pricing, stocking, and display of merchandise on retail floor
• Clean furniture, fixtures, floors, and assigned areas inside and outside of building
• Set up, maintain, and clean/sanitize cash desk for each working day
• Help to ensure a safe and secure opening, operation, and closing of the store each day
• Follow OH&S and COVID protocols
• Provide great customer service

• Assist customers with in-store purchases and donation questions (loading/un-loading of vehicles)
• Inspect all donated items that come into our warehouse and taking items to their appropriate areas in a timely manner.

Other duties as required.

Must Haves

• Minimum of High School or GED equivalent.
• Proficiency in modern technologies and web-based programs and apps
• Open and transparent communication skills – written and verbal
• Availability Monday-Sunday to work up to 20 hours per week
• Ability to work in steel toe shoes/boots
• Ability to lift up to 50 lbs
• Solid analytical, critical thinking and problem-solving abilities
• Clear criminal record check

Nice To Haves

• Experience and understanding of Indigenous culture and traditions is an asset.
• Working knowledge of the state of homelessness in Edmonton and across the country is an asset.
• Experience working in retail environment

Find’s Work Culture

• Innovative -- innovative and outside of the box thinkers
• People-oriented -- supportive and open
• Team-oriented -- cooperative and collaborative
• Fun and Focused – We work hard, and we play hard
• Goal-oriented – We will end homelessness in Edmonton.